Privacy policy
Last updated: March 31, 2026
This Privacy Policy explains how Hoomlet ("we", "us", "our", or "the Site") collects, uses, and shares your personal information when you visit hoomlet.com (the "Site"), make a purchase, or otherwise interact with our services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our Site or interact with our Services, we may collect the following types of personal information:
（We collect personal information only to provide and improve our services, and not for the primary purpose of collecting personal data）
Information You Provide Directly
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order details
- Customer support communications
Automatically Collected Information
We automatically collect certain data when you visit our Site, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referral source
We collect this information using cookies, pixels, and similar tracking technologies.
Cookies and Tracking Technologies
We use cookies and tracking technologies to improve your browsing experience, analyze traffic, and support advertising efforts.
These technologies may be provided by third parties such as:
- Google Analytics
- Meta Pixel
- Google Ads
These tools help us understand how visitors use our Site and allow us to deliver personalized advertisements.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send marketing and promotional emails
- Detect fraud and enhance security
- Comply with legal obligations
Email Marketing
If you subscribe to our newsletter or make a purchase, we may send you promotional emails, product updates, and special offers.
We may use third-party email marketing platforms such as:
- Klaviyo
- Shopify Email
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.
Any promotional offers, discounts, or incentives are provided only as part of marketing activities or purchases, and are not intended for the sole purpose of collecting personal information.
Payment Information
We process payments through secure third-party payment providers, including:
- Shopify Payments
- PayPal
We do not store your full payment information on our servers. Payment processing is handled securely by these providers.
All payment and sensitive information is transmitted using SSL (Secure Socket Layer) encryption to ensure secure data transmission.
Sharing Your Personal Information
We may share your personal information with:
- Service providers
- Payment processors
- Marketing partners
- Shipping providers
- Analytics providers
We may also share information when required by law or to protect our rights.
We do not sell, rent, or trade your personal information, including contact details, to any third parties.
We will not use your personal information, images, or user-generated content for advertising or marketing purposes without your explicit consent.
User Generated Content
If you submit reviews, comments, or other content on our Site, this information may become publicly available. Please avoid sharing sensitive information in public areas.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children.
Data Security
We implement appropriate security measures to protect your personal information. However, no online system is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide services
- Meet legal obligations
- Resolve disputes
Your Rights
Depending on your location, including the European Economic Area (EEA) and California, you may have additional rights under applicable privacy laws such as GDPR and CCPA. you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Restrict processing
To exercise these rights, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States.
We take appropriate measures to ensure your data remains protected.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
Contact Information
If you have questions about this Privacy Policy, please contact us:
Hoomlet
Email: support@hoomlet.com
Website: hoomlet.com
